Terms and Conditions

Terms of Service

This website is operated by Coolladen, a brand of Aike (Shenzhen) Electronic Instrument Technology Co., Ltd.. Throughout the site, the terms "we", "us" and "our" refer to Coolladen. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Notice for EU Consumers

These Terms of Service operate alongside and do not affect your statutory rights under EU consumer protection law. This includes, but is not limited to, your right to a 2-year legal guarantee for faulty goods and your 14-day right of withdrawal for most purchases. For detailed information on these rights, please refer to our Warranty Policy and Return & Refund Policy.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.

Section 3 - Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

Section 4 - Modifications to Service and Prices

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, or discontinuance of the Service.

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

Section 6 - Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Section 13 - Disclaimer of Warranties; Limitation of Liability

To the fullest extent permitted by applicable law, in no case shall Coolladen, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

Section 18 - Governing Law & Disputes

Without prejudice to the mandatory consumer protection laws applicable in your country of residence (especially for consumers in the European Union), these Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is established.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at:

Brand Name: Coolladen
Legal Entity: Aike (Shenzhen) Electronic Instrument Technology Co., Ltd.
Registered Address:
Room A703, Building 5, Shenzhen Bay Science and Technology Eco-Park, No. 26 Gaoxin Nanhuan Road, Gaoxin District Community, Yuehai Street, Nanshan District, Shenzhen,Guangdong Province,China
Email: sales@coolladen.com
Phone: +86 135 1054 3360

Last updated: [25 December 2025]